Frequently Asked Questions

Everything you need to know about your El Paso Chihuahuas gear.

How long will it take to receive my Chihuahuas merchandise?

Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for fans who need their gear before the next home game.

Can I return or exchange items purchased online?

Yes, we accept returns and exchanges on unworn, unwashed merchandise with original tags attached within 30 days of purchase. Please note that custom jerseys and clearance items are final sale.

Do you offer international shipping for fans outside the US?

Currently, we ship to the United States, Canada, and Mexico. International shipping rates and delivery times vary by location and are calculated at the time of checkout.

Are the jerseys sold on the site authentic team gear?

Absolutely. All jerseys, caps, and apparel sold on our official store are 100% authentic and licensed by Minor League Baseball (MiLB).

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How do I determine the correct size for my apparel?

We provide a detailed size chart link on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit during those hot summer days at Southwest University Park.